Terms of service

Effective Date: March 18, 2026

Welcome to Toys Castle. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

This website is operated by Toys Castle. Throughout the site, the terms “we”, “us”, and “our” refer to Toys Castle. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any laws in your jurisdiction

3. Products and Services

  • All products are subject to availability

  • We reserve the right to limit quantities or discontinue products at any time

  • We strive to display product details accurately, but we cannot guarantee exact representation (e.g., colors may vary)

4. Pricing and Payments

  • All prices are listed in GBP (£) unless stated otherwise

  • We reserve the right to change prices at any time without notice

  • Payments must be made in full at the time of purchase

  • We use secure third-party payment providers

5. Shipping and Delivery

  • Delivery times are estimates and not guaranteed

  • We are not responsible for delays caused by couriers or customs

  • Risk of loss passes to you upon delivery

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on returns, refunds, and exchanges.

7. Order Cancellation

  • Orders may be canceled within 12 hours of purchase

  • After this period, cancellation may not be possible if processing has begun

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Toys Castle and is protected by copyright laws. You may not use or reproduce any content without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Toys Castle shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

10. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

12. Contact Information

For any questions about these Terms, please contact us:

support@toyscastle.uk

Thank you for choosing Toys Castle!