Privacy policy

Effective Date: March 18, 2026

At Toys Castle, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior (via cookies)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

  • Send marketing emails (only if you opt-in)

3. Sharing Your Information

We only share your data with trusted third parties when necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Marketing and analytics tools

All third parties are required to keep your information secure and use it only for the intended purpose.

4. Data Retention

We retain your personal information only as long as necessary to fulfill orders and comply with legal obligations.

5. Your Rights (UK GDPR)

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing at any time

To exercise your rights, contact us at:
📧 support@toyscastle.uk

6. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Improve our services

You can disable cookies in your browser settings if you prefer.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

support@toyscastle.uk

Thank you for trusting Toys Castle!